Account Opening PostFinance mobile app allows customers to open account at PostFinance from home within 10 minutes, without having to go to the bank. All they need is a smartphone with camera that can process digital identification, a stable internet connection and valid Swiss identity document. The app can:
- Scan customer’s passport or ID card
- Verify their identification via video chat
- Send approval within 1 hour via SM
Users can start transferring money right after the account is successfully opened. The app saves customer waiting time at the bank and reduce stress to bank retail employees. This is one of the essential moves of Swiss Post in the digital race with other competitors. In the future, Swiss Post, and other banking institutes will invest more into mobile app development as a strategic mechanism to win customers.