Metatrader platform

Client Location: Australia

Team working on: Kangaroo Team

Duration: 6+ Years

Challenge: We were tasked with enhancing the client’s platform UX by delivering a user-friendly interface that simplified a broad range of features. The platform needed to ensure fast loading times, robust data security, and be free of bugs. Additionally, providing quick and efficient customer support was a key requirement.

Solution

We simplified the interface by decluttering unnecessary elements and distractions, ensuring a cleaner and more intuitive user experience. Key features were prioritized to be easily accessible, using clear and concise language for improved usability. To enhance website speed, we regularly optimized the code, ensuring fast loading times and smooth performance. User testing played a critical role in our approach, as we gathered feedback to understand user experiences and pain points, iterating on the design to continuously improve the platform. Security was a top priority, with regular updates to software and plugins, encouraging the use of strong passwords, and implementing data encryption to protect sensitive information.

Platforms overview: MetaTrader is a platform suite from MetaQuotes Software Corporation, with 2 popular versions MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Our client also recently introduced the ability for users to connect their accounts to TradingView, a popular third-party charting platform.

Trading tools: Besides plug-ins from FX Blue, our client provides access to Capitalise.ai, a third-party platform for coding automated trading strategies in plain English – without the need to program any code.