Frequently Asked Questions
Get the clarity you need to move forward. This FAQ provides straightforward answers about our services, processes, and people, helping you understand how we build high-performing development teams tailored to your goals.
1. What is the Axon Model™ and why should I choose it?
The Axon Model™ provides a dedicated, transparent offshore team with clear responsibilities that you know personally and that understands your business. It combines Agile & Scrum practices with direct communication to reduce friction and maximize productivity.
2. What does the full development cycle look like?
Following our Axon Model™, a typical cycle includes Sprint Planning, Review, and Retrospective to deliver potentially shippable product increments. Our team integrates seamlessly into your chosen development methodology, with you maintaining full control as Product Owner.
3. How transparent is the development process?
With our Axon Model™ You get full visibility into your team's daily progress, sprint outcomes, and communication – either onsite or remotely. Our developers integrate seamlessly into your chosen processes and methodologies, providing complete transparency into their work while you maintain control over the development approach.
4. Which Agile methodologies does Axon Active use?
Scrum forms the core – additional practices such as DevOps, Kanban, TDD, BDD, ATDD, and Scrumban ensure quality, adaptability, and continuous delivery. The teams at Axon Active work successfully within various agile frameworks, including Scrum@Scale, Scrum of Scrums, LeSS, SAFe, Nexus, and others – depending on your requirements.
5. How quickly can we start with a dedicated offshore team?
We begin by understanding your project requirements to identify the needed skills and tech stack, then assemble a dedicated offshore team with team sizes starting from five developers and scaling according to your project needs. This includes developer workstations and administrative support, allowing you to start delivering value quickly.
6. Who manages the project and communication?
With our Axon Model™ You maintain full project control as Product Owner while working directly with your dedicated developers and Scrum Master/Squad Leader – no intermediaries, no black box. We provide the skilled team; you drive the project direction and decisions.
7. What roles do the Scrum Master (Squad Leader) play?
They ensure agile meetings run smoothly, remove obstacles, and facilitate continuous improvement throughout the sprints. They’re part of your team and aligned with your goals.
8. Can the team be scaled up or down?
Yes. Teams can scale from our minimum of five developers based on your project needs, with reasonable notice time for planning. New team members are matched to your required skills and tech stack, integrating smoothly into your existing workflow. Our extensive talent pool in Vietnam enables efficient scaling when needed.
9. How does Axon Active ensure software quality and security?
Our ISO/IEC 27001:2022 certification and ISO/IEC 27701:2019 compliance ensure data security. As part of our service agreement, we provide you with qualified developers who have expertise in testing, code reviews, and security practices, while you retain full responsibility for quality assurance processes and development methodology.
10. How is confidentiality and data protection handled?
Our ISO/IEC 27001:2022 certification and ISO/IEC 27701:2019 compliance demonstrate our rigorous approach to managing sensitive information and adhering to privacy laws like GDPR and FADP. We maintain strict NDA agreements, Data Processing Agreements (DPA), and Standard Contractual Clauses (SCC) for international data transfers, supported by secure infrastructure.
We offer specialized architecture and security consulting, and our ICT and DevOps teams focus on secure cloud infrastructure management. Onsite visits are welcome to discuss your specific security requirements.
11. In which industries and technologies does Axon Active have experience?
We've built solutions for Fintech, Smart Mobility, Energy, Healthcare, Insurtech, and many other industries. Our projects typically include web, mobile, and desktop applications using modern technology stacks such as Spring, Micro Service, Next JS, Keycloak, Quarkus, Axon Ivy, RAG AI, C#, Cloud Native, Containerization, Kafka, Elastic, PostgreSQL, Firebase, MySQL, NextJS, NestJS, RabbitMQ, Kotlin, Swift, Capacitor, Databrick, PowerBI, Laminas, GO, Flutter, C++, Ajax, ASP.net, React, Angular, Vue, Node.js, .NET, Java, Python.
12. Can you provide references or proven success cases?
We have a robust portfolio of projects, demonstrating our expertise across various industries. Some notable examples include:
Fintech Solutions: We developed critical applications like AML Guard (anti-money laundering) and customer onboarding for banks. FINFORM AG, a Swiss fintech company, credits us for their success in this sector.
Smart Mobility Platforms: We built sophisticated platforms such as Sojo GB for UK public transport and Zipster, an all-in-one transport app for Asia.
ERP & SME Solutions: We contributed to KLARA, a digital assistant for automating administrative processes for Swiss SMEs.
Healthcare Analytics: We developed PharmDash, a tool for healthcare data reporting, and provided staff augmentation for health analytics platforms.
13. What pricing models are offered?
You receive a dedicated team of experts working for you under a clearly defined service agreement. The engagement covers fully equipped workstations, secure office facilities (meeting rooms, redundant internet, secure network, 24/7 security, UPS, and backup generators), as well as administrative support – with no hidden costs. The focus is on partnership and shared results, not on the complexity of billing or traditional staff leasing.
14. Why offshore to Vietnam?
Vietnam offers highly skilled engineers, strong data protection laws, stable political conditions, and a better cost-to-value ratio compared to China or India. To understand more, you can read details at our post.
